A Beginner's Guide to DJI Neo

1. In the Box

Open the package, and take out DJI Neo and accessories in order, as shown below. If you purchase the Fly More Combo, comparing to the DJI Neo single product, you will have two flight intelligent batteries, one charging hub, and one DJI RC-N3 remote controller with a cable additionally.

DJI Neo

DJI Neo Fly More Combo

2. Preparing DJI Neo

2.1 Charging Methods

• Intelligent Flight Battery

Connect the USB charger to the USB-C port on DJI Neo to charge and activate the battery for the first time. When the battery level LEDs are on, it means the battery is successfully activated. It takes approximately one hour to fully charge one battery.

It is recommended to use a charger provided by DJI, such as DJI 65W Portable Charger or other USB PD chargers whose power output is no lower than 30 W.

• DJI RC-N3 Remote Controller

Connect a charger to the USB-C port on the remote controller. It is recommended to use a 5V/2A charger. It takes approximately two hours to fully charge the remote controller.

• DJI Neo Two-Way Charging Hub

Insert the batteries into the battery ports of the charging hub until they click into place. Then connect the charging hub to a charger via USB-C port for charging batteries.

When used with the DJI 65W Portable Charger, the charging hub can fully charge three Intelligent Flight Batteries in approximately 60 minutes (it takes also approximately 60 minutes to fully charge one battery).

2.2 Installing Components

• Inserting and Removing the Battery

Inserting: Insert the battery into the device until you hear a “click”.

Removing: Press the textured part of the battery latch and push it to the rear of DJI Neo to remove it.

• Installing and Removing Propeller Guards

The propeller guards have been installed upon delivery.

• Installing and Removing Propellers

The propellers have been installed upon delivery.

• Mounting and Removing Control Sticks

Mounting

Removing

2.3 Powering On/Off DJI Neo

Remove the gimbal protector from DJI Neo before powering on. Press, then press and hold the power button for two seconds to power on or off DJI Neo or the remote controller.

2.4 Connection and Linking

If you purchase the Fly More Combo, the remote controller is already linked to DJI Neo upon shipment. You can use them directly after activation upon powering on.

2.5 Activating DJI Neo

DJI Neo needs to be activated via DJI Fly when it is used for the first time. Download the DJI Fly app before your first flight.

Open DJI Fly and follow the corresponding instructions. Please ensure that your mobile device remains connected to the Internet during the activation process.

2.6 Firmware Update

A prompt will appear in DJI Fly when a firmware update is available. Update the firmware following the corresponding instructions to ensure optimal flight experience.

- During the update process, it is normal if DJI Neo restarts.

- After the update is completed, DJI Neo will be automatically powered off. Restart it manually.

2.7 Checking Your Device

1. Make sure the battery, the propellers, and the propeller guards are installed properly and securely.

2. Please check if your DJI Neo and your smartphone have sufficient battery levels.

3. After powering on the device, pay attention to self-diagnostic results in the app. Use your DJI Neo if no prompt is displayed.

3. For Beginners

3.1 Flight Policies

Stay informed about the latest information on flight zones, flight restrictions, and requirements before flight. Strictly adhere to them while operating your DJI Neo.

For GEO Zone information near you, please tap “Before You Fly” in DJI Fly.

Check the flight safety regulations for your country or region before you fly.

3.2 Flight Environment Requirements

[Please avoid flying over water and at night.] DJI Neo does not support Obstacle Avoidance, and Palm Control is not available in environments with poor lighting. It is recommended to fly in open areas that have good lighting without obstacles. Keep your DJI Neo within line of sight and stay away from obstacles, crowds, etc.

3.3 Protecting your device

To maintain your DJI Neo in best condition over time, please take care of important components during use.

• Camera: Avoid exposing the camera lens to environments with laser beams (such as laser shows) or capturing objects which have intense light sources (such as the sun) for a long time to prevent damage to the sensor.

• Gimbal: Avoid collisions or damage to the gimbal, as it contains delicate modules that, if harmed, could impair its functionality.

4. Getting Ready for the First Flight

4.1 Palm Control

• Palm Takeoff/Landing

Takeoff: Place DJI Neo on your hand with the camera facing the subject. After it recognizes the subject and the countdown voice prompt finishes, the device will take off automatically.

Landing: When DJI Neo is hovering in place, move toward DJI Neo, extend your arm and place your hand under DJI Neo. Wait for DJI Neo to land automatically after it recognizes you.

• Switching Modes

While in Palm Control, press the mode button on the top to switch among multiple intelligent shooting modes, including Follow, Dronie, Circle, Rocket, Spotlight, and Custom. Check videos for different shooting effects.

4.2 Mobile App Control

• via Wi-Fi

Power on DJI Neo. Enable Bluetooth, Wi-Fi, and location services on the smartphone. Tap “Connection Guide” on the bottom right corner of the DJI Fly app, select the device model, then select “Connect via Mobile Device”.

• Switching Modes

Check the liveview on the Controls page. The current shooting mode is displayed under the camera view. After tapping to expand the mode list, you can select the desired mode.

• Manual Control

On the Controls page, tap the mode list under the liveview, and select “Manual Control”. Control DJI Neo using the virtual joysticks in the app after it takes off.

• Audio Capture via App

- App Recording

In Mobile App Control mode, audio will be recorded by the corresponding audio recording device while DJI Neo is recording a video.

- Voice Control

In Mobile App Control mode, say “Hey Fly!” to wake up Voice Control and then control DJI Neo using voice commands.

4.3 RC Control

• Flight Basics

Watch this video to learn how to use a remote controller to fly DJI Neo and capture photos or videos.

• Switching Modes

Watch this video to learn how to use a remote controller to switch among shooting modes.

5. After Flight

5.1 Exporting Photos and Videos

• via QuickTransfer

Watch this video to learn how to download photos or videos from DJI Neo to the smartphone via QuickTransfer in DJI Fly.

• via USB-C Cable

Watch this video to learn how to connect DJI Neo to your computer via USB-C cable and export photos or videos to the local file folders on your computer.

5.2 Storing Your Devices

Watch the video to learn how to store DJI Neo and the control sticks of your remote controller properly. Incorrect placement of DJI Neo will compress the propellers, resulting in their deformation and a decline in propulsion performance.

6. DJI Care Service Plan

DJI Care Refresh is a comprehensive and reliable protection plan that provides DJI products with coverage for a range of accidental damages such as collision, water damage, flyaway, and natural wear.

• Replacement Service: For device damage or flyaway due to normal use or accidental incidents.

• Official Warranty: If any performance failure not attributable to user errors has occurred to the covered components of DJI Neo, you can submit an online repair request and enjoy free repair services.

There are two DJI Care Refresh plans available for you, 1-Year Plan and 2-Year Plan.

Note: The DJI Care service plan for DJI Neo is not renewable.